Drive, Development and Resilience (DDR)
What is it:
Drive refers to the trainer’s ability to motivate delegates and facilitate a step change in attitudes, beliefs and behaviour. Violence management training is an emotive subject.
Trainers have to develop and demonstrate and ability to constructively manage learner emotional challenges and demands, overcome learner apathy and motivational issues as well as constructively deal with negativity and contradictory views. Trainers must demonstrate a belief and passion for the topic and be driven to develop and contribute to individual, team and organisational knowledge and learning.
Why is it important?
One major obstacle to be overcome is a degree of learned helplessness and negativity with respect to managing violence. Delegates need to be challenged and taken out their comfort zone as a way of enabling them. Trainers must continuously seek to develop their competencies and their resilience to enable them to effectively meet the demands of the role.
DDR1: Meeting Challenge
- Trainer is able to use concrete examples of the actions and initiatives already underway within the organisation to positively tackle work-related violence
- Trainer is to be able to demonstrate evidence of the value of current initiatives that are already underway
- Trainer is willing to challenge negative staff views in a supportive and encouraging manner
DDR2: Passion
- Trainer is energetic and enthusiastic about what they are doing
- Trainer focuses on achieving training objectives and outcomes and believes that the results are achievable
- Trainer demonstrates a genuine interest in the topic (e.g. wider reading, discussions, publications) and is committed to making a difference to peoples lives
DDR3: Commitment to Improvement and Learning
- Trainer is open to change and is proactive in their own development by continually striving to enhance and improve their own knowledge, skills and abilities through research and practice
- Trainer contributes to individual, team and organisational learning through knowledge development and sharing
- Trainer is open to feedback and constructive criticism and will use this information to improve their own learning and professionalism